Infrastructure & payment subprocessors

Last reviewed 2026-05-19

This inventory supports vendor questionnaires alongside Privacy Policy §5+. Material category changes notify active customers via email/client area bulletin when policy text moves. Cadence primer: subprocessor governance.

Purposes represented

• Billing & payments — gateways (Visa/MC/American acquirers via Razorpay, PayU nets), INR settlement, invoicing artefacts.
• Messaging & support — transactional email relays, ticketing, optional live-chat embeds.
• Telemetry & status — synthetic/external uptime monitors authorised on public endpoints, anomaly dashboards operated by HostStack ops.
• Infrastructure footprint — colocation / upstream transit / scrubbing partners underpinning KVM + shared footprints (region-specific disclosures remain on SKU pages).
• Security research — coordinated via security disclosure.

Request the named entity matrix for SOC review through [email protected]; attach NDA clause if mandated by your procurement policy.