Formal vendor onboarding

Most retail workloads begin with publicly posted terms. Where your governance policy insists on bilateral paper, assemble the dossier once—legal still reviews queue depth weekly.

1. Kick-off email to [email protected] with subject [procurement], attaching company profile + billing entity GSTIN.
2. Security review pack — start from vendor pack snapshot, SLA summary, subprocessors.
3. Data protection — reference DPA & GDPR adjunct page when EU controllers participate.
4. Support channel — open correlated tickets tagged procurement for anything requiring signature routing; WhatsApp for scheduling only.