SLA Guarantee
99.99% Uptime.
Contractually.
Our enterprise SLA is a commitment backed by your service agreement — not a marketing figure. We monitor uptime at 1-minute intervals and report transparently through your dedicated account manager.
- ✔ Network uptime target: 99.99%
- ✔ Incident response: <15 min for P1 issues
- ✔ Monthly uptime reports delivered to your team
- ✔ SLA credits for breaches — defined in your agreement
99.99%
Network Uptime SLA
<15m
P1 Response Time
24/7
Priority Support
1:1
Account Manager
What We Deliver
Managed Infrastructure,
Built to Your Spec
We don't sell fixed plans to enterprise clients. Every deployment is scoped to your workload, team size, compliance requirements, and growth roadmap.
Custom Server Deployment
Dedicated hardware or private cloud VMs, configured to your OS, control panel, and network topology. We handle provisioning end-to-end.
Enterprise Firewall & Security
Layer-3/7 DDoS mitigation, WAF rules, IP allowlisting, malware scanning, and brute-force protection. Security posture scoped to your compliance needs.
Automated Daily Backups
Offsite daily backups with configurable retention policies. One-click restore or full-server recovery — tested and documented in your runbook.
Dedicated Account Manager
One person who knows your infrastructure and escalates on your behalf. Available via ticket, email, and WhatsApp — not a rotating support queue.
Scalable Infrastructure
Vertical and horizontal scaling without migration overhead. Plan capacity upgrades proactively with your account manager before traffic events.
GST-Compliant INR Billing
All invoices are INR-denominated with itemised GST. GSTIN registration support, purchase order workflows, and NET-30 billing on request.
Who We Work With
Built for Businesses That
Can't Afford Downtime
🏦
BFSI & Fintech
Payment gateways, trading platforms, and banking portals that require PCI-mindful infrastructure and sub-100ms response times.
🏥
Healthcare & Clinics
Hospital portals, EMR systems, and telemedicine platforms needing HIPAA-aware hosting with audit logs and encrypted backups.
🛒
High-Traffic eCommerce
Multi-vendor marketplaces, D2C brands, and WooCommerce stores handling sale-day traffic spikes without throttling.
🏗️
Agencies & SaaS
White-label resellers, SaaS MVPs, and digital agencies managing 20+ client sites under one enterprise agreement.
Security & Compliance
Enterprise-Grade
Security Stack
Security is not an add-on. Every enterprise engagement includes a baseline hardened configuration, with optional compliance-aligned layers for DPDP Act 2023, PCI, and ISO 27001 preparedness.
- DDoS mitigation (L3/L4/L7) Multi-layer protection against volumetric, protocol, and application-layer attacks
- Web Application Firewall Custom rulesets for your application stack, tuned to avoid false positives
- IP allowlisting & geo-routing Restrict admin access to corporate IP ranges; country-level traffic filtering available
- SSL/TLS management Wildcard, SAN, and EV certificates — provisioned, monitored, and auto-renewed
- Intrusion detection Real-time alerts on anomalous login patterns, port scans, and brute-force attempts
- Audit logging Centralized server logs with configurable retention for compliance and forensics
Compliance Readiness
DPDP Act 2023
India's Digital Personal Data Protection Act. We can scope data-residency, access controls, and processing logs to support your compliance obligations.
PCI-DSS Mindful
Payment gateway deployments can be scoped to isolate card-data environments with network segmentation, encryption at rest, and access logging.
ISO 27001 Preparedness
Infrastructure controls, change management documentation, and incident response runbooks to support your organisation's audit process.
Client Stories
Trusted by Indian Businesses
That Take Infrastructure Seriously
"Migrated our fintech portal from a hyperscaler to HostStack. The dedicated account manager handled the entire cutover — zero downtime, latency dropped by 40%. SLA is actually honoured."
Rahul S.
CTO, Fintech Startup · Bengaluru
"Our hospital portal runs 24/7 with patient data. HostStack helped us set up audit logging, encrypted backups, and IP allowlisting for admin access. GST invoices go straight into our accounting system."
Priya M.
IT Head, Multi-Specialty Clinic · Mumbai
"We host 35 client sites under one enterprise agreement. Single invoice, one account manager, custom firewall rules per client. Scales without adding administrative overhead."
Arjun K.
Founder, Digital Agency · Delhi NCR
Pricing
No Fixed Plans.
Scoped to Your Requirements.
Enterprise pricing is quoted after understanding your workload, team size, compliance requirements, and growth trajectory. We don't charge enterprise clients for headroom they don't need.
Step 1
Discovery Call
We understand your current stack, pain points, traffic patterns, and compliance requirements. 30-minute call.
Step 2
Custom Proposal
Infrastructure architecture, SLA terms, security scope, and INR pricing with GST breakdown — delivered within 48 hours.
Step 3
Managed Onboarding
Your dedicated account manager handles migration, DNS cutover, and post-launch monitoring. No DIY.
Get in Touch
Request a
Custom Quote
Tell us about your infrastructure needs. We'll respond within one business day with a proposal tailored to your requirements.
FAQ